SMS TOP-UPS AND PAYMENTS

Registration is done:

• By filling out the form for mts network users
• Via mobile phone for mts network users
• By SMS authentication code currently for mts network users

1. By filling out the form: Request for SMS top-up and SMS bill payment which contains instructions and examples of using the services.
You can download the application form from the website or pick it up at the branch and outlet counters of Postal Savings Bank, fill it out and hand it in personally.

2. Via mobile phone only for mt:s network users:
Send a message to 8000, in the following format:
PSR (space) LIB (space) CURRENT ACCOUNT NUMBER
For example: PSR 12345 1234567

3. By SMS code. SMS code users can fill out the SMS application form, which is located in the "SERVICES" section of the Homeb@nking system.

mPIN

Due to the specifics of conducting financial transactions via mobile phone, Postal Savings Bank, together with mobile phone operators, performs the necessary verification of the subscriber number provided.

After the verification process is completed, you will receive an m-PIN in a confirmation SMS message, which is necessary for performing mobile financial transactions (m-PIN is a personal security number that is known only to you and the use of which guarantees full security when performing monetary transactions).

For reasons of security and protection, the SMS top-up and payment services can only be used from the subscriber number that you registered and by entering the m-PIN. The m-PIN is unique for each user and is used to confirm each SMS top-up and bill payment order, as well as for complaints.

This service is not available to authorized persons, but only to primary POST CARD holders.

After sending the m-PIN, the user registration process is considered successfully completed.

Top-up amount for mts network users:

• The minimum top-up amount is RSD 200 and the maximum amount is RSD 2,000.
• The daily limit for prepaid card top-up is RSD 2,000, and the monthly limit is RSD 15,000.

Top-up amount for Yettel network users:

• The minimum top-up amount is RSD 300 and the maximum amount is RSD 2,000.
• The daily limit for prepaid card top-up is RSD 2,000, unless a higher amount is specified in the Request for SMS top-up and SMS bill payment.

The service is initiated by sending a message to 8585. Message format for SMS top-up:

TOP-UP AMOUNT (space) PHONE NUMBER (optional) (space) DINA(optional): GREETING MESSAGE (optional)

The amount of prepaid card top-up is determined by the User. The amount must be a whole number in the amount between RSD 200 and 2,000. The daily limit for this service is RSD 2,000, and the monthly limit is RSD 15,000. The DINA parameter must be entered if the User has registered another type of card with another Bank in addition to the Post Card (DinaCard) for the specified service. The User can send an SMS message in order to top up the prepaid card of another mts User. In this case, after the top-up amount, the User must also enter the PHONE NUMBER for which he/she wants to top up the card. Entering the GREETING MESSAGE parameter represents the option of sending an accompanying message to the User whose prepaid card is being topped up.

Examples of SMS messages for card top-up in the amount of RSD 200:

• For own number: 200 or 200_DINA
• For someone else's number: 200_064XXXXXXX or 200_064XXXXXXX_DINA
• For someone else's number with a message: 200_064XXXXXXX:Best regards
  or 200_064XXXXXXX_DINA:Best regards, whereby the character _ indicates a space, and 064XXXXXXX the phone number whose card is being topped up.

• After typing the content, the User sends the SMS request to 8585.
• The User receives a message from mts requesting him/her to send his/her m-PIN.
• By selecting "Answer", the User switches to the m-PIN sending mode.
• After entering the secret m-PIN, the User sends the message to mts by selecting the "Send" option.
• The estimated time period for sending the m-PIN and confirmation of the transaction is 7 minutes.
• If the User wishes to cancel the transaction, he/she should not respond to the message received from mt.s requesting the User to send the m-PIN.

*The price of the SMS sent to the number 8585 is determined by the mobile network operator. More information is available on the operator's website.

The service is initiated by sending a message to 8686.

Payment message format:
KEYWORD (space) DATA (space)GG MM (space) optional dina

KEYWORD – a word denoting the service to be paid
MOB- for mobile phone, TEL - for landline,
NET – for Open ADSL and other types of Internet access,
IPTV – for Open IPTV, WEBH - for Web Hosting and MAILH - for Mail Hosting.
ПОДАТАК – data based on which the bill to be paid is uniquely identified. The User has three options for sending data:

• mobile phone number for which the payment is made, in the following format: mobile phone number (without spaces, for example 0641234567)
• landline number for which the payment is made, in the following format: area code + landline number (no spaces, for example 0112345678)
• user code (for example 1234567/1). The user code is a unique number found in the upper left corner of each monthly bill, clearly marked with the words "user code".

YYMM is replaced by the last two digits of the year and the number representing the month (from 01 to 12) of the year for which the user wants to pay the bill. If this is not specified, it is assumed that the User wants to pay the bill for the previous month.

• 1. After sending the message, the User receives a message from mts with the following content:
  (KEYWORD) (amount) (DATA) (YYMM) (optional) dina
  For confirmation, send this message to 8686. TID (mts tid)
  (KEYWORD) (amount) (DATA) (YYMM) and (mts tid), will be replaced by the corresponding values. (mts tid) is the transaction number generated by mts. If the User does not respond to this message within 7 minutes, the transaction will be cancelled and it will not be completed.
• 2. After sending the message with (mts tid) to 8686, a message is received from mts with a request to confirm the transaction by sending the m-PIN. If the User wants to cancel the transaction, he/she should not respond to this message.
• 3. Notifies the User via an SMS message about a successfully completed transaction.

*The price of the SMS sent to the number 8686 is determined by the mobile network operator. More information is available on the operator's website.

Additional information can be obtained by calling the customer service at 064/789.

Examples of SMS mobile phone bill payment.

Message format for postpaid bill payment for the registered mobile phone number: for the previous month: mob dina for May 2010: mob 1005 dina

Message format for postpaid bill payment for any mobile phone number: 0641234567 for May 2010: mob 0641234567 1005 dina

Examples of landline, Open ADSL, Open IPTV, Web and Mail Hosting bill payments. If the customer uses several Telekom services, the entire combined bill will always be paid regardless of the keyword specified by the user in the initial message. For example, a customer who uses landline and ADSL services will pay a combined bill for both services regardless of whether the keyword sent is TEL or NET.

Message format for payment of telecommunication services bill for landline number 011/234-5678: for the last bill: TEL 0112345678; for February 2010: TEL 0112345678 1002.

Message format for user code 1234567/1 for bill payment: of telecommunication services: TEL 1234567/1 1001; for Web Hosting service for December 2009: WEBH 1234567/1 0912

SMS top-up and bill payment by Post Card (DinaCard) payment card of the primary holder in the Yettel network is currently disabled due to technical problems in Yettel. Once Yettel resolves the issue, the service will be automatically activated.