OFFICEBANKING

In order to use the OfficeBanking service, the following computer system requirements must be fulfilled:

- Hardware requirements

- Software requirements

The installation of the E-bank service is performed by the user according to the manual downloaded from the www.24x7.rs portal. Helpdesk support is available if the installation is not successful. Depending on the user needs and possibilities, the following E-bank service options are supported:

• OfficeBanking Desktop - a solution for a single user on whose computer the application and local work platform are installed;
• OfficeBanking Enterprise - a solution for multiple users who access a common work platform located on a server through their computers with appropriate application installed.

Media used for logging in to the service are smart cards or USB tokens with recorded certificate which is necessary for the protection of OfficeBanking service users. The certificate is an authentic identification of the user and its use provides a mechanism that prevents the disclosure of data content and modification of data.

УAs part of the OfficeBanking service, a single certificate allows clients to use all their accounts opened with other banks which are part of the ASSECOOffice Banking system. The list of banks is available at www.24x7.rs Service provided through this channel is available in English, Russian and Serbian language.

For further information, please call during working hours, from 07:30 to 15:30:

• for E-bank RSD payment transactions and Office Banking E-bank service general support, please call HelpDesk SC Asseco at 011/ 301-21-21, or email at: helpdesk@24x7.rs
• to suspend the account, call 011/3024-536, or email at: platnidl@posted.co.rs
• for foreign currency payment transactions, call 011/3024-413, 3024-634, or email at: devizno@posted.co.rs