Mobile banking - MOBIBANK PŠ

Android operating system version 12 - Samsung devices

If the MobiBank PS applications open randomly while you are using the phone, you need to force stop the application as follows:

• Open "Settings" - "Applications" and find the "MobiBankPS" application;
• In the information about the application, select the option "Force stop". A pop-up will appear with a warning that if you force stop the application, it may stop working properly. Select "Force stop" anyway and this should solve the issue.

NOTE:Do not select the "Uninstall" option as you will uninstall the application and redistribution will be required!

Android operating system

The manufacturer of the Mobibank PS application guarantees that the application can be installed and run without any issues on the two latest Android versions. If you have an older version, you can try to install it again through the redistribution process. If that doesn't work, the only option is to install it on a newer version of the operating system.

Apple operating systems iOs versions 15.1, 15.2 and higher

If you cannot pay from the "order", i.e. the "template", you must create a new payment order. The issue will be fixed with a new update soon.

Postal Savings Bank has responded to clients' requests and needs and enabled the MobiBank PS service users, who are also users of the Homeb@nking system, to redistribute, i.e. re-activate this services electronically without having to visit a branch office.
If, for any reason (repeated entry of the wrong PIN, change of mobile phone, factory reset of the mobile phone, upgrade of the operating system, etc.), you need to redistribute the MobiBank PS service, you can do this by selecting the "MB REDISTRIBUTION" option.

Within the Homeb@nking system, select the "MB REDISTRIBUTION" sub-option from the SMS CODE submenu, press the "CONFIRM" button, then enter the SMS-CODE and press the "CONFIRM" button again.

Redistribution on the Homeb@nking system and through the link is free and can be used once a day.
Redistribution at the Bank's counter is charged in accordance with the current tariff of fees.

There is no monthly fee for using the MobiBank PŠ service.

The service user must have a basic RSD current account (salary and pension) or one of the following accounts:

• Current account for other purposes
• Current giro account
• Current account for farmers
• Allowance for providing assistance and care to another person
• Veteran's disability protection
• Current account for students
• Scholarships-current accounts
• Dinar current account for non-residents

If the user has an open basic RSD current account, he/she cannot register for Mobibank PS based on another account.

The user of the service must have a mobile phone with:

• Internet access (properly configured Internet connection settings)
• Sufficient free memory for smooth application installation
• Java2Mobile Edition (Ј2МЕ), iPhone, Android или Blackberry OS (the last two versions of the operating system on the market)
• The service is also available to visually impaired users who are required to provide a mobile device configured for that purpose

• Supported by all providers (Yettel, MTS, A1) and 90% of mobile phones available on the market
• Provides complete control over your own finances
• Completely safe operation
• Data being sent which is related to accounts and PINs, is not stored in the mobile phone
• Provides access to accounts 7 days a week, 24 hours a day, from any location in the world with access to the Internet and a mobile network

The primary account holder signs the contract at the nearest branch office counter and receives an installation link and codes to activate the application.

• To start the MobiBankPS service, you need a PIN that you created yourself and that is known only to you.
• There is no need to carry a separate token - everything is within the application.
• The application is protected from being copied and installed on other phones, because the link and activation code for installing the application can be used only once.
• The application can be installed only once on a single mobile phone.
• If the application is activated and you accidentally forget to close it, it will close by itself after 3 minutes of inactivity.
• The application is locked if you enter the wrong PIN five times in a row (redistribution - reinstallation of the application is required).

In case of lost or stolen mobile phone, please call the Bank's Contact Center at 011 20 20 292 or visit the nearest Bank branch office.

Your application is secure because the person who found your mobile phone cannot access it since they do not know your PIN. It is therefore important that you keep all PINs and passwords safe. Do not disclose or make them available to others.