SECURITIES

Based on the Decision of the Securities Commission on granting a license to carry out the activities of an investment company (Number: 5/0-46-1964/6-12 dated 05 October 2012), the Bank is authorized to provide the following investment services to its clients:

• Receiving and transferring orders related to the sale and purchase of financial instruments;
• Execution of orders on behalf of the clients;
• Services related to offering and selling of financial instruments, with and without redemption obligation.

In addition to the aforementioned services, the Bank provides the following additional services:

• Custody and administration of financial instruments and clients' funds, and related services;
• Services related to the issuance of financial instruments with a redemption obligation;
• Providing advice to clients regarding capital structure, business strategy, mergers and acquisitions of companies and similar issues;
• Research and financial analysis in the field of investment, or other forms of general recommendations related to transactions with financial instruments;
• Investment services and activities, as well as supplementary services related to the basis of the derived financial instrument, which are related to the provision of investment services and activities, as well as supplementary services.

The Code of Business Conduct regulates the Bank's business conduct as an Investment Company when providing investment services and activities related to:

• Categorization of clients;
• Information sent to clients and potential clients;
• Assessment of suitability of financial instruments and services;
• Contract concluded by the Bank with the client;
• Обавезама Банке у вези са извршавањем налога;
• Client reporting;
• Keeping trade secrets.

Prior to providing a service, the Bank as an Investment Company classifies clients into professional or small client category based on the information available in connection with:

• Investment goals of the client
• Knowledge and experience of the client
• Financial position of the client

Prior to concluding a contract, i.e. providing a service, the Bank as an Investment Company provides small clients and potential small clients with information on:

The rules and procedures that the Bank, as an Investment Company, undertakes when executing client orders, which enable the achievement of the most favourable outcome for the client when providing investment services and activities, are regulated by the Rulebook on Order Execution »

On the financial market of the Republic of Serbia, the Bank performs order execution and transfer for the following financial instruments:

SHARES
Regulated market:
• Prime Listing
• Standard Listing
• Open Market
MTP

DEBT INSTRUMENTS
Regulated market:
• Prime Listing
MTP

• GOVERNMENT SECURITIES (notes and bonds) of the Republic of Serbia

Prices of financial instruments are affected by changes in interest rates on the money market, foreign exchange and global markets, changes in the issuer's operations, i.e. its financial result, political developments in the country and region, global political developments, natural and ecological disasters, wars and other crisis situations.

Bank's clients are also exposed to general risks in dealing with financial instruments: the risk of a decrease in the value of a financial instrument due to global and/or regional recessions, exchange rate risk, risk that depends on the change in the credit rating of a certain country, inflation risk, issuer risk, financial leverage risk, risk of bankruptcy or administration, the risk of market psychology and the risk of information systems failure.

Bank's clients are also exposed to specific risks related to certain financial instruments: shares, debt instruments, derivatives, money market instruments and collective investment units.

In order to protect the rights of its clients, the Bank:

• Precisely and accurately keeps records, accounts and correspondence regarding financial instruments and clients' cash assets, regularly reconciles them with the records and accounts of third parties, i.e. keeps them in such a way that it can immediately distinguish the assets of one client from the assets of other clients and the Bank at any time;
• Takes measures to ensure that the accounts of financial instruments and cash assets of clients are kept separately from the accounts of financial instruments and cash assets of the Bank.

The Bank uses financial instruments from the client's account only on the basis of the client's order.

The Bank may not pledge or alienate financial instruments owned by the client without his/her prior written authorization, as well as use the client's financial instruments for payment of Bank's obligations and obligations of other clients.

The Bank is obliged to ensure that the funds in the client's money account are used only for payment of obligations related to the services it performs for the client, that is, that the funds from the client's money account are not used for payment of Bank's obligations and obligations of other clients.

Prior to providing a service, the Bank informs the client about possible types and sources of conflicts of interest.

The information contains sufficient data on the basis of which the client makes a decision regarding investment services in relation to which a conflict of interest exists.

The Bank organizes its operations in such a way as to minimize conflicts of interest, the existence of which may harm the interests of the Bank's clients.

The resolution of client complaints that arise during the provision of investment and additional services is regulated by the Rulebook on Handling Client Complaints.

Business hours of the Bank as an Investment Company are from Monday to Friday from 8:30 to 15:30.

In accordance with Articles 125, 126 and 185 of the Law on the Capital Market ("Official Gazette of RS" No. 31/2011), Postal Savings Bank, jsc, Belgrade publishes data on transactions carried out outside the regulated market and MTP. The published data refer to shares included in trading on the regulated market and MTP, as well as other financial instruments traded on the regulated market, when Postal Savings Bank, jsc, Belgrade was indirectly or directly involved in the transaction.

Reports on transactions executed outside the regulated market and MTP, as of 30 June 2014, were published on the Belgrade Stock Exchange website, in the "Reported Transactions" section.